Shipping & Returns
We ship Cultura products to all 50 U.S. states and internationally.
Standard shipping is free to U.S. addresses with no minimum order. Expedited shipping can be selected and calculated at checkout. International shipping is free for all orders $90 or more. Standard and expedited shipping may be selected and calculated at checkout.
Shipping & Handling Times
We strive to ship orders same business day and no more than 1-2 business days. Standard U.S. First Class shipping typically takes 1-4 business days. Standard First Class International Shipping typically takes 7-21 business days. Expedited Shipping options are available at checkout.
All Cultura products are packaged carefully and shipped discreetly in a box or envelope with shipping label and recyclable packing materials. If your product is damaged in transit, please let us know as soon as possible and we will send you a replacement right away.
Return Policy & 100% Money Back Guarantee
Customer satisfaction is of the utmost importance to us at Cultura. If you are dissatisfied in any way, we will do everything in our power to turn that around. We are happy to issue a replacement or full refund within the first 60 days and 75% refund after 60 days (we are flexible on this depending on the situation). We will not charge for additional shipping on returns or replacements for products that were damaged or unsatisfactory in any way. Please email us at firstname.lastname@example.org with any issues and we will work to resolve them quickly.